ONETWENTY
Empowering Organizations with a Cutting-Edge Survey, Fundraising and Donation Platform
Project insights
OneTwenty is a sophisticated platform designed to empower charities and organizations by allowing them to create surveys and gather feedback from their end-users. It integrates a donation feature, encouraging respondents to contribute financially to the organizations. The site includes robust functionalities like abandoned email reminders and distinct roles for admins and charities, while maintaining a smooth and efficient user experience.
Problem
OneTwenty needed a comprehensive digital solution to enable charities and organizations to create and manage secure surveys, gather feedback, and facilitate donations. The client had no previous online presence and relied solely on traditional methods, which were inefficient and limiting.
Solution
Provis implemented a solution which involves developing a feature-rich WordPress website with customized plugin that supports the creation and management of surveys, with secure payment integrations using Stripe, PayPal, Paypoints for donations. Features like a reporting dashboard, automated data export, and email reminders for abandoned surveys was developed.
Glimpses of ONETWENTY
The Real Challenge
OneTwenty had a vision—to provide a platform where charities and organizations could easily create and manage surveys and receive donations. However, they faced several challenges
- Lack of Online Presence: Without any existing website or digital footprint, they needed a robust and user-friendly online platform.
- Manual Survey Management: Traditional survey methods were time-consuming and prone to errors, requiring a secure and efficient digital solution.
- Donation Integration: They needed a seamless payment gateway integration to facilitate donations through the platform.
- Data Management Issues: Manual export and reporting of survey data were inefficient and led to delays.
- User Engagement: Ensuring high user engagement and participation in surveys was crucial, necessitating features like email reminders and easy-to-navigate interfaces.
OneTwenty was determined to overcome these challenges and create a platform that would revolutionize how charities and organizations interact with their audiences. That's when the Provis team came into play.
Technologies & Frameworks
WordPress
PHP
Javascript
Stripe
PayPal
Paypoint
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The Beginning of Transformation
OneTwenty’s vision was clear, but turning it into reality required a partner who understood their unique challenges and ambitions. Our tech-savy experts have a knack for creating innovative solutions, they delved into OneTwenty's challenges, and proposed to build a custom WordPress plugin integrated with the website that would not only transform survey management but also elevate operational efficiency to new heights.
With a clear vision in mind, the team embarked on the project, adopting an Agile development process. This approach ensured flexibility and timely delivery. The development journey unfolded in carefully structured phases:
A crucial part of the project was developing a custom WordPress plugin from scratch. This plugin enabled the creation and management of surveys, client accounts, and provided secure payment integrations. The plugin was built using PHP, ensuring a robust and scalable architecture.
The backend infrastructure was designed to support the platform's various functionalities. Databases were set up to store client information, survey setups, and survey responses securely. The team ensured that the backend was efficient and capable of handling large-scale operations.
To facilitate donations, the platform integrated secure payment gateways, including Stripe, PayPal and PayPoints. These integrations allowed users to make donations seamlessly, supporting the charitable causes associated with each survey.
Implemented automated abandoned survey reminders to boost completion rates and developed CRON scripts for scheduled Survey data export via CSV and API for seamless analytics.
Throughout the development process, rigorous testing and quality assurance measures were implemented. This ensured that the platform was secure, reliable, and free of any critical issues before launch. After thorough testing, the platform was deployed. The team provided ongoing support to ensure a smooth transition and addressed any challenges that arose till now.
A New Chapter
With OneTwenty, charities now have access to a powerful digital tool that transforms surveys into meaningful action. This wasn’t just about building a platform—it was about enabling real impact. OneTwenty empowers charities and organizations to securely create and manage their own surveys, gather valuable feedback, and drive donations.
Provis Technologies expertise and commitment were instrumental throughout this journey. Every detail of the platform was thoughtfully designed to meet OneTwenty’s unique needs. The results? Nothing short of game-changing.
Higher Survey Completion Rates
Abandoned survey reminders increased completion rates by 40%.
Exceptional Efficiency
Streamlined processes and automated tasks reduced manual efforts by 70%.
Secure & Efficient Transactions
Over 40+ donations were processed securely within the first three months.
Scalability Achieved
The platform successfully supported multiple charities and thousands of respondents.
Drive Data-Driven Decisions
Comprehensive reporting and data management features provided actionable insights for better decision-making.
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