ONETWENTY

Project insights

The website, OneTwenty, is a sophisticated platform designed to empower registered organizations by allowing them to create surveys and gather feedback from their end-users. It also integrates a donation feature, encouraging respondents to contribute financially to the organizations. The site includes robust functionalities like abandoned email reminders and distinct roles for admins and charities, ensuring a smooth and efficient user experience.

Highlights

• Organizations can easily design and deploy surveys, collecting valuable insights and opinions from their audience through multiple-choice questions.
• After completing surveys, users are prompted to donate, seamlessly integrating feedback collection and fundraising.
• The platform supports distinct roles for admins and charity representatives, enhancing operational efficiency and control.
• Automated email reminders are sent to users who leave surveys incomplete, increasing response rates and engagement.
• Organizations have access to detailed analytics and reports, providing insights into survey responses and donation metrics.

Challenge

The project faced four main challenges. First, ensuring high user engagement demanded a streamlined user experience. Second, protecting sensitive data, especially regarding donations, required stringent security measures. Third, scalability was vital to accommodate a growing user base without compromising performance. Lastly, reducing survey abandonment rates was crucial for the platform's success, necessitating effective strategies to encourage completion. Overcoming these hurdles was essential for the project's success, requiring careful planning and execution at every stage.