A Talking AI Assistant That Answers Customers Face to Face

01 What is an AI video avatar?

A talking video character on your site or in your app that answers questions out loud. Behind it is an AI assistant that finds the answer in your own content, and the avatar speaks that answer with a face and a voice you approve. People can ask by voice or by typing.

02 How is a video avatar different from a chatbot?

The assistant behind it works like a chatbot that answers from your content. The avatar adds a face and a voice, which suits questions people would rather ask than read about, such as choosing a plan or learning a product. Speed and cost need more care, so we test both in the pilot.

03 How is it different from an AI agent?

An agent completes tasks in your systems, such as updating an order. A video avatar is the face on top of an assistant, and it answers and explains. We can connect the two, with each action behind an approval, once the avatar has proved itself.

04 Do you have a video avatar case study?

Not a public one yet, so we start every avatar with a pilot on your own content. You see it answer your real questions on a private test link before you decide to go further. Our own AI products are live, and Gyanee.ai takes live voice calls in Indian languages.

05 How do you stop the avatar from making things up?

It may answer only from the content you approve. When that content has no answer, it says so and hands over to a person rather than guessing. We test it on a test set of real questions with the answers you expect, and rerun it after every change.

06 Can the avatar look and sound like someone on our team?

Only with that person's written consent, and we check the rights to the face and the voice with you before we build. Many teams choose a licensed stock avatar instead. Either way, the avatar says it is an AI.

07 Which languages can it speak?

We test the languages your customers use on your own questions in the pilot. Gyanee.ai, an app we built, takes live voice calls in Indian languages, with Sarvam AI for voice, and Chitra, our post-making app, works in 9 Indian languages.

08 Where can the avatar appear?

On your website, inside your web or mobile app, or on a screen in your shop or office. Signed-in customers can ask about their own account through tools you approve. Visitors who are not signed in hear only your public content.

09 Is our data kept private?

Where your data goes is your choice. With hosted models from OpenAI or Anthropic, it is processed by that provider. With open models on your own servers or cloud through Ollama, documents and prompts stay inside your network. We sign an NDA before we start, on request.

10 How much does a video avatar cost to build?

Three things drive the cost: the avatar and voice you choose, how much content it answers from, and where it appears. Tell us the questions people ask, and within two working days we come back with an approach, a rough timeline and a rough number.

11 How long does it take to build?

It depends on the content, the languages and where the avatar appears. We start with a pilot on one kind of question, so you see it answer before we build more. We agree the timeline at the discovery call.

12 Who owns the code?

You do. Your code repository, cloud account and domain are in your company's name. Our team joins as collaborators, and you can remove access at any time. After launch we monitor the avatar, keep it updated and improve it as new models arrive.

13 Do you work with UK and US clients from India?

Yes. We sign an NDA before we start, on request, and work only in the accounts you invite us into. The code repository, cloud account and domain stay in your company's name.