How we work · For teams in the US, UK, the Gulf and Australia
Who you talk to, when, and what you own
How a team in India works with you: the people, the hours, the process, and the accounts that stay in your name. Written for the person who has to vouch for us.
WhatsAppNot ready for a call? A free estimate in two working days, for a product or a store. No call needed.
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The short version
- The walk-away promiseYour code, cloud and domain are in your company's name from day one. If you leave, they are already in your name.What you own →
- A person reads every requestOur team in India (IST), not an autoresponder.Who you deal with →
- Your time zone, worked outFrom New York to Dubai to Sydney, in your clock.Time zones →
The walk-away promise
Your code, cloud and domain are in your company's name from day one. If you leave, they are already in your name.
- CodeIn your company's name
- Cloud accountIn your company's name
- DomainIn your company's name
You decide who has access to your product, and you can remove it at any time. If you leave, the code, the cloud account and the domain are already in your name. How the contract assigns the IP in the code we write is one of the questions to ask us before you sign.
What you own →01
Who you deal with
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Vivek Sharma, CEO & Founder
Takes the first call. Book 30 minutes.
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Every request
Read by a person on our team in India, on IST (UTC+5:30), not an autoresponder.
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The team
25+ engineers, designers, QA and project leads, in India.
Track record
200+ projects delivered since 2012.
- Since 2012 14 years building
- 25+ team members
- Across technologies Web, mobile, SaaS, AI & commerce
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What you own from day one
The accounts your product runs on are in your company's name from the start, and our team is invited in. For a store, that includes your theme, app and integration code.
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Code
A GitHub or GitLab organisation in your company's name. Our team joins as collaborators.
Yours from day one
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Cloud hosting
The AWS, Azure or Google Cloud account, with your card on it.
Yours from day one
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Domain and DNS
Registered to you, with you as the admin.
Yours from day one
The walk-away promise: you decide who has access to your product, and you can remove it at any time. If you leave, the code, the cloud account and the domain are already in your name. How the contract assigns the IP in the code we write is one of the questions to ask us before you sign.
03
Time zones, in your clock
Our team is in India, on IST (UTC+5:30). India does not change its clocks, so the gap moves when yours do. How many of those hours we overlap with you is question 1 under Before you sign.
This place keeps the same time all year.
- The gap
- Your 9 am, in India
- Our 9:00–18:00 IST, on your clock
- Hours we overlap
See all time zones
| Where you are | On your standard time | On your daylight time | Your 9 am, in India |
|---|---|---|---|
| New York | India 10h 30m ahead | India 9h 30m ahead | 7:30 pm daylight: 6:30 pm |
| Chicago | India 11h 30m ahead | India 10h 30m ahead | 8:30 pm daylight: 7:30 pm |
| Los Angeles | India 13h 30m ahead | India 12h 30m ahead | 10:30 pm daylight: 9:30 pm |
| London | India 5h 30m ahead | India 4h 30m ahead | 2:30 pm daylight: 1:30 pm |
| UAE and Oman | India 1h 30m ahead | Same all year | 10:30 am |
| Saudi Arabia, Qatar, Kuwait, Bahrain | India 2h 30m ahead | Same all year | 11:30 am |
| Sydney | India 4h 30m behind | India 5h 30m behind | 4:30 am daylight: 3:30 am |
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How a project runs
The same steps whether you are building a product or a store. You can start with the free estimate and stop there.
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Free estimate
An approach, a rough timeline and a rough cost range, in two working days. No call needed. Where to start.
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Discovery & strategy
We agree your goals, your users and what it has to do.
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Planning & architecture
Our engineers set the technical requirements and the architecture before development starts.
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Interface design
Our UI/UX designers design the screens your users will see.
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Development
We build in the open: you see the work as it is built, and your feedback goes straight in. How often is question 4.
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Testing & QA
Our QA team tests the work before each release.
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Launch & support
We launch it, then stay on for support, maintenance and updates.
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Ways to work with us
A fixed-scope project
We scope it with you, then design, build, test and launch it, and support it after launch.
A dedicated team, or team extension
Engineers, designers or QA from our team of 25+, who join your sprints and rituals.
CTO as a Service
Technical strategy and architecture on demand.
Support and maintenance
After launch: support, maintenance and regular updates.
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After launch: clients who stayed
We launch a product or a store and stay on, with support, maintenance and regular updates.
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TrueWholesale
Wholesale · India
Came for: moving paper-and-agent ordering online.
Now: We built the retailer app and moved it to Shopify, and still maintain the theme, integrations and app.
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LGXNDS
Online store · Supplements
Came for: Shopify fixes.
Now: We stayed on for mobile, custom tools and the launch of its second brand.
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The Vault
SaaS · FinTech · South Africa
Came for: a subscription platform with stock-exchange data feeds.
Now: We maintain and support it.
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American Community School of Abu Dhabi
Education · UAE
Came for: a payments platform.
Now: We still support it, alongside the dismissal app and school store we also built.
In their words
“They not only looked at the products from a technology point of view but from a business point of view as well.”
“Provis Technologies has been an excellent partner for our Shopify work. Their team moved quickly on fixes, improved the experience of the store, and helped us turn ideas into working features without unnecessary delay.”
“Provis Technologies has refined our practice and created some systems that really have made an impact on our campus.”
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Before you sign: questions to ask us
Our MVP Launch Playbook tells founders to ask any agency these eight questions, and to get the answers in writing. They apply to us too:
- How many working hours overlap with my time zone, and when is the daily check-in?
- Who is my named contact, and who covers when they are away?
- Who exactly writes the code, and how senior are they?
- How often will I see working software, and can I click through it myself?
- Where is the work tracked, and do I get access to it?
- How fast do you reply to a message, and to something broken?
- What happens if a developer on my project leaves?
- Can I speak to a past client?
If your company needs it, also ask about
- SecurityWho gets production access, how it is removed, and how passwords and keys are handled.
- DataWhether we sign a DPA, and how GDPR, India's DPDP Act or UAE data law apply to your data.
- Regulated dataPCI scope for stores and payments; whether we sign a BAA for health data.
- CertificationsWhich certifications we hold.
- QA and releaseWhat “done” means, where you test before release (staging), which tests are automated, and who signs a release off.
- Documentation and handoverWhat we write down (architecture, setup, runbooks), and what you receive if we part ways.
- SupportResponse and fix times by severity, who you escalate to, and what happens on your busiest sales day.
- Price and contractHow the work is priced and billed, how the contract assigns the IP in the code we write, and what happens if either side ends early.
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What you get before you spend anything
All free, and none of it needs a call.
How we work, as a 12-page PDF to forward to your team. No email needed:
Estimates, audits and guides:
A free estimate
An approach, a rough timeline and a rough cost range, in two working days.
MVP Launch Playbook
Plan a first version, and the questions to ask any agency.
Modernise your SaaS
Keep, fix or rebuild, and change a live product without taking it down.
- 1We read your messageOur team in India (IST) reads every request.
- 2A 30-minute call, if you want oneWith Vivek Sharma, CEO & Founder. Bring the questions from this page.
- 3A free estimate, if you have a projectAn approach, a rough timeline and a rough cost range, in two working days.
Ask us anything first
A question about how we would work with you, before you book. A person replies.