User retention is critical for mobile apps. But sometimes, it is really hard to retain customers for various reasons, such as not being able to attract relevant customers, the lack of proper engagement with the customer, and the need for better mobile app speed to satisfy users. Because of all these reasons, the average user retention rate revolves around 20% (1) across many industries.
In this blog, we will discuss what user retention is and why it is important, the top strategies you can adopt for mobile app speed optimization and what are the challenges to optimize mobile app speed to retain users.
What Is User Retention?
User retention for a company or organization means their ability to keep their customers or users engaged with their products and services over a period. Retention includes taking care of the needs and preferences of the users. Businesses need to understand the needs of the customers to provide better and positive user experiences. If they can offer the customers invaluable services and products, the customers will keep coming back. In the case of businesses that provide their services or products through mobile apps, if they improve mobile app performance, the customers will be better satisfied.
Why Is User Retention Important?
Retaining users through mobile apps is important for businesses, as they initiate usage and purchase of products and services provided by the business. In this case, the mobile app loading speed plays a crucial role.
Mobile apps are capable of generating a huge profit for businesses with their positive impact on users. Through mobile apps, retaining old customers is relatively easier than retaining new customers. According to a study done by Semrush suggests that the profit a business can make through new users are between 5% to 20%, but through old customers, the business can make a profit between 60% to 70%. (7)
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5 Strategies To Optimize Mobile App Speed For Retaining Users
Now that we have understood why retaining customers is so good for businesses let us discuss some mobile app retention strategies to keep your old customers and attract new ones. We will particularly discuss strategies for optimizing the mobile app speed to retain customers.
Reduce the App Size
Keeping the app lightweight is very important to retain your users. The smaller the app size is, the quicker it will be downloaded and get updated easily. This can really benefit users who have limited storage on their phones or have a slower internet connection.
You can use techniques such as asset compression and code optimization to minimize the app size, and the quality of the app will also remain intact. Monitor the app regularly and remove any unnecessary resources from it. The faster the app will be installed, the sooner the users will interact with your app.
Optimize Images and Media
Large images and media files can slow down your app. Make sure that you use the appropriate format for images and videos to make the uploading time faster. You can also use some techniques where images and videos load only when they are about the enter the viewpoint.
Techniques like this not only improve the initial loading speed of the app but also enhance the user experience of the app as they use it. So, regularly test your media files to ensure that they are optimized without losing clarity.
Implement Caching Strategies
Caching allows your mobile app to store frequently accessed data. It reduces load time for users. You can achieve this by leveraging local storage and in-memory caching. With this, you can also provide quick access to resources without any network requests. Choose what data you want to cache wisely.
Also, remember to include expiration policies in your cache strategies to keep the app updated. This will give the users a smooth experience on your app and will improve your app speed relatively.
Reduced Network Requests
If you can reduce the number of network requests on your app, then it will increase the speed of your app. You can implement a content delivery network or CDN to help you in delivering resources from the closest server to the user. You can also optimize API responses to ensure that they only include necessary data.
You can regularly analyze network performance to ensure good speed of the app. If the customers get a seamless experience with no interruptions, then they are more likely to come back to your app.
Conduct Regular Performance Testing
As app speed and user engagement are co-related with each other, this is why it is important to ensure your app is running with maximum speed. By regularly testing the performance of your app, you can identify the speed issues. There are various tools available on the internet that you can use to track the app’s speed and responsiveness under various conditions.
You can test the app on multiple devices to understand its performance better. Based on the test results, you can prioritize optimizations that will impact the speed. The performance data of the app will help you help you in making sure that the app functions at its best.
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Challenges In Optimizing Mobile App Speed For Retaining Users
Now that we know how to optimize mobile app speed to retain users for your business. Let us see some of the challenges you might face while implementing those strategies.
Device Fragmentation
Different mobile devices have different operating systems, hardware capabilities, and screen sizes. These differences make it difficult to optimize app performance universally. Because what works on one device might not work on other devices. So, the web developers need to test and adjust the app according to multiple devices to ensure good speed.
Network Variability
Users can access the app from various types of internet connections, such as Wi-Fi to cellular data. This might cause disruptions in the speed of the app and can make the loading time longer. To ensure a smooth experience on your app for the users, you need to adopt additional optimization strategies.
Large Media Files
If you use high-quality images and videos on your app, then it will increase the loading time. Though visuals are important for the app to engage customers, it might increase the loading time if not properly optimized. So, the developers need to find a middle ground between quality and file size to maintain the optimum speed of the app.
Background Processes
Many mobile apps have background processes that drain resources and slow down the performance of the app. Background processes like updates, data syncing, and advertisements might hamper the speed of the app if not managed effectively. So, managing these processes is crucial to make the app more responsive to the users.
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Conclusion
Optimizing app speed 2024 is crucial for user engagement and retention. If web developers focus on strategies such as reducing app size, optimizing media, implementing caching, and minimizing network requests, they will be able to create a smooth experience for their new and existing users. A fast and responsive app increases user satisfaction and encourages long-term commitment from their users.
FAQs
How to increase the performance level of a mobile app?
Some mobile app performance tips might include reducing app size, streamlining image and media usage, implementing caching, and minimizing network requests. The developers should regularly test the app on various devices and ensure proper resource management to enhance the speed of the app and increase the overall user experience.
How to reduce app load time?
If you want to increase the loading time of your app, then you might optimize images and media files, minimize the app’s size, and remove unnecessary resources. You can also use caching to store frequently accessed data to maximize the speed of the app.
How do I increase the retention rate on my mobile app?
To increase the retention rate on your mobile app, you can provide your users with a seamless experience and faster loading times. You can provide the users with personalized content, send them push notifications, and regularly update your app with new features to make it more unique. Take feedback from the users and address the issues of the customers to increase their loyalty.
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