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Case study Mobile app development

How Provis built the mobile app for MovePortz.

MovePortz runs private car rides and group shuttles in South Haven, Michigan. Provis built its mobile app, live on the App Store, so customers can send a quote request from their phone.

  • Mobile app
  • Quote request form
Two MovePortz app screens from its App Store listing: the black launch screen with the MovePortz logo, and the Welcome screen to choose the Shuttle Car or Private Car service
Client: MovePortzCar and shuttle service, Michigan, United States
What Provis delivered

Customers can ask for a quote from their phone.

iPhone app
free on the App Store
Customers download it on an iPhone or iPad at no cost
Ask for a quote
from the app
A customer fills in their name, email, phone, the service they want and their trip, then sends it
Two services
private car and shuttle
The customer picks the one they want on the quote form, and a Shuttle Service screen shows the shuttle side

At a glance

  1. The client

    MovePortz is a private car and shuttle service in South Haven, Michigan: rides to airports and local places, and shuttles for wine and brewery tours, golf outings and weddings.

  2. What Provis built

    A mobile app for the client, with a launch screen, a Request a Quote form and a Shuttle Service screen that lists wedding venues.

  3. Today

    The iOS app is live on the App Store.

Client
MovePortz
Industry
Transport: private car service and group shuttles
Market
United States (Southwest Michigan)
Platform
iPhone and iPad (App Store)
Services
Mobile app development
In the app
A quote request form, with the service wanted and the trip details, and a Shuttle Service screen
The situation

A service booked by appointment, with a quote to ask for.

MovePortz offers private car rides, booked by appointment only, to airports such as Chicago Midway, Chicago O'Hare, Detroit Metropolitan and Gerald R. Ford, and to Amtrak stations. It also runs shuttles for wine and brewery tours, golf outings and weddings.

A customer asks for a price by phone or through a quote form. Provis built the client's mobile app, so a customer can send the same quote request from an iPhone or iPad, with the service wanted and the details of the trip.

How a ride service usually takes a request

  1. A customer asksby phone, or through a web form
  2. The office checksthe date, the pick-up and the number of people
  3. A quote is sentwith a price for the trip
  4. The trip is bookedonce the customer agrees

A typical flow for businesses like this, not a record of this client.

Common problems, and how Provis fixes them

What usually slows a ride or shuttle business down

Problems Provis often sees in projects like this, and how it fixes them.

  1. Quotes arrive by phone only

    Customers call during the day, and calls are missed when the office is busy.

    How Provis fixes itA quote request in the customer's pocket

    A customer sends the request from an app, any time of day.

  2. Trip details are missing

    The office has to ring back to ask for the date, the pick-up and the group size.

    How Provis fixes itA form that asks for the details

    The form collects the service, the trip and the contact details in one go.

  3. Two services, one message

    Private rides and group shuttles need different answers.

    How Provis fixes itOne place to choose the service

    The customer picks the service first, so the right person replies.

How the work ran

How Provis runs a mobile app project.

  1. DiscoveryAgree what customers must be able to do in the app, and plan the screens
  2. BuildBuild the app in short steps and show each one, so changes are cheap
  3. Test and launchCheck every screen and form on real phones, then take the app through the App Store review
  4. SupportEvery Provis build comes with 24/7 monitoring and support after launch
  • Plan: the few things a customer must be able to do in the app.

  • Build: screens and forms made and shown step by step.

  • Release: tested on real phones, then sent to the App Store.

Release:

From idea to the App Store.

Provis builds the app, tests it on real devices and takes it through the store review.

Tested on phones before release.

Monitoring runs 24/7 after launch.

How Provis builds apps
The app

The MovePortz app, screen by screen.

Four screens from the app's App Store listing, and an illustrative Private Car Service screen in its style. Select one to enlarge it.

  • The MovePortz launch screen: the logo on a black background

    Launch screenThe MovePortz logo

  • The welcome screen: a Shuttle Car Service button, a Private Car Service button, and Promotions and Our Team buttons

    Choose a serviceShuttle or private car

  • The Shuttle Service screen: a photo carousel above the wedding shuttle venues and the glamping shuttle locations

    Shuttle ServiceWedding venues and glamping sites

  • An illustrative Private Car Service screen in the app's style: a car drawing, the trips it covers (airport pickups, wine and brewery tours, golf outings, weddings and nights out) and a Request a Quote button

    Private carAirport runs, tours and nights out

  • The Quote screen: fields for first name, last name, email and phone, a Private Car Service choice, a box for trip details and a Request a Quote button

    Ask for a quoteYour details and your trip

Where the app is today

Live on the App Store.

The MovePortz app is live on the App Store, free for iPhone and iPad.

After launch

Live, and open to change.

The app is free, for iPhone and iPad, in the Travel category of the App Store.

In the app, a customer picks the service, adds the trip details and taps Request a Quote.

Provis has delivered 200+ projects since 2012, with a team of 25+ engineers, designers, QA and project leads.

Every Provis build comes with 24/7 monitoring and support after launch.

How every Provis project runs

  • One project leadyour single point of contact
  • A written weekly update and a demoof what was built that week
  • A staging link and your repoyou see the work as it is built; the code goes straight into your repo
  • QA before launchour QA team tests every feature
  • Yours from day onecode repo, cloud account and domain in your company's name; our team joins as collaborators, and you can remove access at any time
  • Our team works in India, on ISTUTC+5:30: 1.5 hours ahead of Dubai, 4.5 ahead of London (5.5 in winter), 9.5 ahead of New York (10.5 in winter)
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