How Provis maintained and optimised the online ordering store of Olives & Burgers.
Olives & Burgers is a restaurant in Cyprus that takes orders online through a WordPress and WooCommerce store. Provis maintained that store and worked on its interface and its e-commerce set-up.
Client: Olives & BurgersRestaurant, CyprusAn ordering store that is kept working and selling.
- Maintenance
- of the ordering store
- Provis looked after the restaurant's online store, so customers can keep ordering
- UI work
- on the site
- Provis worked on how the store looks and feels, so ordering is easier
- Optimisation
- of the e-commerce set-up
- Provis worked to help the store sell better online
At a glance
- The store
Olives & Burgers is a restaurant in Cyprus, and takes orders online through a WordPress and WooCommerce store.
- What Provis did
Maintenance of the online ordering store, with user interface development and e-commerce optimisation.
- Platform
WordPress and WooCommerce.
- Client
- Olives & Burgers
- Industry
- Food and beverage: a restaurant with online ordering
- Market
- Cyprus
- Platform
- WordPress and WooCommerce
- Services
- eCommerce development, store maintenance, UI development and e-commerce optimisation
A restaurant that sells online.
Olives & Burgers is a restaurant in Cyprus. Its website leads with "Clean food, better taste!" and an "Order delivery" bar, so that customers can order its food online.
An ordering store has to keep working and keep selling. Provis looked after the store on WordPress and WooCommerce, developed its user interface and optimised its e-commerce set-up.
How a restaurant usually takes an online order
- Menushown on the website
- Ordera slow or confusing checkout
- Payment and deliverydetails that fail or are missed
- Kitchena clear order arrives
A typical flow for restaurants like this, not a record of this client.
What usually slows a restaurant ordering store down
Problems Provis often sees in projects like this, and how it fixes them.
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Ordering is slow on a phone
Most orders come from phones. A clumsy menu loses the sale.
How Provis fixes itA simpler interfaceClear menus, big buttons and a short checkout.
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The store breaks after an update
WordPress and WooCommerce need regular updates, and a missed one can break ordering.
How Provis fixes itRegular maintenanceUpdates are applied and checked, and problems are fixed quickly.
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Visitors leave before they order
Slow pages and a long checkout cost orders.
How Provis fixes itE-commerce tuningFaster pages and fewer steps to order.
A store like this is looked after in four steps.
- Discovery and auditWe learn the business, look at what exists and agree what to build or fix
- Build or fixWe do the work in small steps and show progress as it goes
- Test and launchWe test on real phones and browsers, then go live with a rollback plan
- SupportAfter launch, 24/7 monitoring and support keeps it running
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Maintenance: updates, backups and fixes, so ordering keeps working.
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Interface: menus and pages that are easy to use on a phone.
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Tuning: small changes that help more visitors become customers.
Maintenance:
A store that keeps running.
An ordering store has to work every time a customer is hungry. We look after it so it does.
Updates are tested before they go live.
Problems are fixed quickly.
How Provis builds online storesFrom the menu to the order.
Illustrative screens in the Olives & Burgers style: every name, price and number here is made up. Select one to enlarge it.
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The menuDishes by category
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A dish with optionsPick the extras
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The cartTotals at a glance
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CheckoutShort and clear
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Order confirmedDelivery time shown
Looked after by Provis.
Olives & Burgers takes orders online through its WordPress and WooCommerce store, with the menu, the cart and the checkout looked after by Provis.
After launch
After launch, how Provis works.
A customer picks a dish, adds the extras they want and checks out from a phone, a tablet or a desktop.
Provis builds every site and app to work on a phone, a tablet and a desktop.
Provis replies to every enquiry within two working days.
Every Provis build comes with 24/7 monitoring and support after launch.
How every Provis project runs
- One project leadyour single point of contact
- A written weekly update and a demoof what was built that week
- A staging link and your repoyou see the work as it is built; the code goes straight into your repo
- QA before launchour QA team tests every feature
- Yours from day onecode repo, cloud account and domain in your company's name; our team joins as collaborators, and you can remove access at any time
- Our team works in India, on ISTUTC+5:30: 1.5 hours ahead of Dubai, 4.5 ahead of London (5.5 in winter), 9.5 ahead of New York (10.5 in winter)
Need your online ordering store looked after?
Tell us about your store and what needs attention. We will come back within two working days with an approach, a rough timeline and a rough cost range. No charge, no commitment.
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